Quality Management System

C-DAC, Knowledge Park, Bangalore is certified for its compliance to ISO 9001 : 2008 standard for its Quality Management System (QMS) adoption and implementation.

STQC Certification Services, Department of Information Technology, Ministry of Communications and Information Technology is the certifying authority for award of ISO 9001 : 2008 Certificate. The certification process involves the implementation of Quality Management System across the organization.

QMS at C-DAC includes well structured Quality Manual with its Quality Policy and Processes for all its activities and Verification and Validation methodologies.

The technical groups of C-DAC Bangalore viz., Software Development (Software Engineering methods), Real Time Systems, Hardware Development, Advanced Computing Training Solutions (ACTS), High Performance Computing Solutions Group and Networking Group adhere to the QMS implementation. The Support Groups under QMS include System Administration, Administration (Facilitation) and Canteen, Human Resource Development (HRD), Materials Management Group (MMG), Library and Document Control. These groups are having their activity with the process evolved and are being monitored through internal audits as well as external audits.

With this, entire centre activities of all the groups are in place through their well-defined processes and monitoring system. The certification process helped in better project management, well-defined requirement process, strict verification and validation processes for better end results.

The Quality Policy of C-DAC is:

• Ensure maximum customer satisfaction by adhering to quality standards in the technologies, products and services that we deliver.
• Our teams of dedicated professionals work with passion to maintain and continually improve the quality in keeping with our mission objectives.

The organizational Quality Objectives of C-DAC are:

• Driven by quality process and continuous training, achieve higher quality standards.
• Carve out a niche for ourselves in the global arena of advanced information technology and enhance our brand image of a premier institution for the design, development and deployment of world class information technology solutions for economic and human advancement.
  Apart from this each department has respective Quality Objectives, which are measurable. These Objectives are periodically reviewed and changed if essential.